5 ways our webshop works harder for you

At ERIKS, our Webshop is always evolving – because the way you buy is changing too. We know that our customers expect speed, flexibility, and control – without extra admin or added costs. And that’s exactly what we’re delivering.

We offer a range of powerful business focused capabilities to streamline your experience and give you greater control over every stage of your purchasing process.

To walk us through just some of these, we spoke with Mick Holland, Chief Product Officer at ERIKS. He shared how these latest features are built to save you time, reduce complexity, and put more buying power right at your fingertips.
 

1. Request for Quote (RFQ) and Quote to Order (Q2O): making bespoke orders easy

Need something unusual, bespoke or outside your standard range? Our new Request for Quote feature makes it easy to source exactly what you need – without leaving the platform.

Submit your request directly via the Webshop, and we’ll respond with a tailored quote that allows you to immediately place the order via Webshop, even if it’s not within our published range – this is our Quote to Order functionality. We can also help you establish customer specific catalogues and favourites in “Order lists”.

• One-click quote requests
• Faster turnaround
• Reorder with ease

2. PunchOut integration: Our Webshop, your system

It’s even easier to connect the ERIKS Webshop with your internal procurement systems through PunchOut integration. That means your buyers and engineers can browse, review quotes, build baskets and push orders directly into your ERP or procurement platform – streamlining approvals and keeping everything in one place.

• Seamless integration
• Real-time pricing & stock
• Fewer errors, faster workflows

“PunchOut saves customers time maintaining large catalogues,” says Mick. “They get real-time product data and control of purchasing from your preferred supplier, without the admin overhead.”
 

3. Smarter spend controls: Flexibility with oversight

We offer powerful controls and permissions to help you manage who can order – and how much they spend. It’s all about ensuring the right level of autonomy for your teams without losing oversight of what’s being spent.

You can now configure:

• User permissions by team, role or location
• Order approval workflows and value thresholds
• Default PO numbers for speed and improved tracking

So whether you’re managing one team or a nationwide network, you get total visibility without slowing people down.

“It completely removes that multi-step purchasing process,” says Mick. “Unless the spend triggers a control, engineers can just click and go.”
 

4. Extended cut-off times – order up to 8pm

We know the working day doesn’t always wrap up at 5pm. That’s why we’ve introduced a new, extended order cut-off time – giving you even more flexibility to get what you need, when you need it.

This exciting update will allow many customers to check out on many in-stock items as late as 8pm and still enjoy next-day delivery – perfect for teams getting back from site late or dealing with last-minute jobs.

Here’s how this benefits you:

• Later ordering window
• Same fast delivery
• Less downtime, more flexibility

5. Configure with Confidences

Need a custom hose with just the right length and fittings? A gasket cut to exact specs? Or a modular geared motor with specific power and gearing ratios? No problem. Our configured products can be parametrically selected to your specification on our B2B webshop. From specification to make-to-order supply, everything happens in a few clicks. You’ll get accurate pricing, product codes, and real-time lead times, so you can order with confidence. No guesswork. No delays.

Just the right product, at the right price, delivered when you need it.
 

Try it out for yourself

If you haven’t logged in to the ERIKS Webshop recently, come back and take a look. All these great new features are already live and we’re continuing to develop our B2B Webshop based on your feedback.

For more information about the ERIKS Webshop, or get in touch with your local ERIKS Service Centre who will be happy to discuss your options.

#ERIKS #LetsMakeIndustryWorkBetter #Webshop #RFQ #PunchOut #TrackAndTrace